TERMS OF USE

Shalami Jewelry LLC
Last Updated: May 2026

1. Acceptance of Terms

Welcome to Shalami Jewelry LLC (“Shalami Jewelry,” “Company,” “we,” “our,” or “us”).

These Terms of Use (“Terms”) govern your access to and use of our website, online store, mobile experience, and any related digital services, content, or platforms operated by Shalami Jewelry (collectively, the “Site”).

By visiting, browsing, creating an account, placing an order, or otherwise using the Site, you confirm that you have read, understood, and agreed to be bound by these Terms and our related policies.

If you do not agree with these Terms, please discontinue use of the Site immediately.

We reserve the right to update or revise these Terms at any time. Any updates become effective upon publication on the Site. Continued use of the Site following any revision constitutes acceptance of the updated Terms.

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2. Eligibility

The Site is intended for individuals who are at least eighteen (18) years of age or the legal age of majority in their jurisdiction.

By using the Site, you represent and warrant that:

* You are at least 18 years old;
* You have legal capacity to enter into binding agreements;
* Any information you provide is accurate and current;
* Your use of the Site complies with applicable laws and regulations.

We reserve the right to suspend or terminate access if we believe these requirements have not been met.

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## 3. International Access and Availability

Shalami Jewelry serves customers across multiple regions, including but not limited to:

* United States
* Canada
* United Kingdom
* Europe
* Middle East and GCC countries

Availability of products, services, pricing, and shipping options may vary by region.

Users accessing the Site from outside Jordan do so voluntarily and remain responsible for complying with local laws and regulations applicable within their jurisdiction.

We make no representation that Site content or products are appropriate or lawful in every location.

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## 4. User Accounts

Certain Site features may require account registration.

When creating an account, you agree to:

* Provide accurate and complete information;
* Maintain and update your information when necessary;
* Keep login credentials secure and confidential;
* Accept responsibility for all activity occurring under your account.

You are responsible for protecting your password and account access.

We reserve the right to suspend, restrict, or terminate accounts that:

* Contain misleading or inaccurate information;
* Violate these Terms;
* Are suspected of fraudulent or unauthorized activity;
* Use offensive or inappropriate usernames.

Account termination may occur without prior notice where necessary to protect the Site, our customers, or our business operations.

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## 5. Products and Product Information

Shalami Jewelry offers jewelry and related accessories through the Site.

We strive to display product information as accurately as possible, including:

* Product descriptions
* Materials
* Measurements
* Images
* Pricing
* Availability
* Color and finish details

However, we cannot guarantee that all product descriptions, images, or specifications will appear exactly as displayed on your device.

Differences may occur due to:

* Screen settings
* Browser variations
* Lighting conditions
* Photography or manufacturing variation

Product images are intended as visual references only.

Availability is not guaranteed and products may be:

* Limited edition
* Temporarily unavailable
* Discontinued at any time

We reserve the right to modify, replace, or discontinue products without notice.

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## 6. Pricing and Currency

Prices displayed on the Site are subject to change at any time.

Pricing may vary by:

* Region
* Currency
* Promotional campaigns
* Product availability

Taxes, customs duties, or import charges may apply depending on destination country and local regulations.

These charges remain the customer’s responsibility unless otherwise stated.

While we make reasonable efforts to ensure pricing accuracy, occasional errors may occur.

We reserve the right to:

* Correct pricing errors
* Cancel affected orders
* Refund payments where necessary

This applies even after payment has been processed.

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## 7. Orders and Purchase Terms

Submitting an order constitutes an offer to purchase products subject to these Terms.

Order confirmation does not guarantee acceptance.

We reserve the right to:

* Reject orders
* Limit quantities
* Cancel transactions
* Refuse service

Reasons may include:

* Product unavailability
* Pricing errors
* Fraud prevention
* Billing inconsistencies
* Shipping limitations
* Suspected reseller activity

Orders may be limited per:

* Customer
* Household
* Payment method
* Billing address
* Shipping address

We may contact you for additional verification before processing an order.

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## 8. Payment Methods

We support secure checkout and may accept various payment methods including:

* Visa
* Mastercard
* American Express
* PayPal
* Apple Pay
* Google Pay
* Buy-now-pay-later providers
* Digital wallets
* Additional payment methods made available on the Site

Payment methods may vary by location.

By submitting payment information, you confirm that:

* You are authorized to use the selected payment method;
* Billing information is accurate;
* Charges may be processed for your order and related fees.

All transactions are subject to verification and fraud screening.

Failure to complete payment authorization may result in cancellation or delay.

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## 9. Shipping and Delivery

Shipping times displayed on the Site are estimated and not guaranteed.

Delivery schedules may be affected by:

* Carrier delays
* Customs inspections
* Weather events
* Regional restrictions
* High order volume
* Operational disruptions

Risk of loss and ownership of purchased products generally transfers upon delivery to the shipping carrier or confirmed delivery location, subject to applicable law.

Customers remain responsible for providing accurate shipping information.

We are not responsible for delays or losses caused by inaccurate addresses or failed delivery attempts.

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## 10. Returns and Exchanges

Customer satisfaction is important to us.

Shalami Jewelry may offer returns or exchanges for eligible items in accordance with our Return Policy.

Generally, returned items must:

* Be unworn;
* Be in original condition;
* Include original packaging;
* Meet return eligibility requirements stated on the Site.

Certain items may be excluded from return or exchange, including:

* Personalized products
* Custom-made items
* Final-sale merchandise
* Hygienic or restricted categories where applicable

Refund approval remains subject to inspection and policy compliance.

Shipping and handling fees may be non-refundable unless otherwise required by law.

Please review our Return Policy before placing an order.

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## 11. Promotional Offers and Discounts

From time to time, we may provide:

* Promotional pricing
* Coupon codes
* Membership offers
* Gifts with purchase
* Limited-time campaigns

Promotions are:

* Subject to availability;
* Non-transferable unless stated otherwise;
* Not redeemable for cash.

We reserve the right to:

* Modify promotions
* Restrict misuse
* Cancel improperly redeemed offers

Fraudulent or abusive use of promotions may result in account suspension or order cancellation.

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## 12. SMS and Email Communications

By subscribing to our newsletter, creating an account, or providing contact information, you may consent to receive:

* Marketing emails
* Promotional offers
* Product updates
* Event announcements
* SMS or mobile communications

Message frequency may vary.

Consent to marketing communications is voluntary and may be withdrawn at any time.

You may unsubscribe:

* Through provided links;
* Via account settings;
* By contacting us directly.

Standard carrier messaging and data rates may apply for SMS communications.

Subscription to marketing communications is not required to make purchases.

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## 13. Site Availability

We aim to maintain uninterrupted access to the Site but cannot guarantee continuous availability.

The Site may experience:

* Maintenance periods
* Technical interruptions
* Security upgrades
* Unexpected outages

We reserve the right to:

* Modify Site functionality;
* Suspend services;
* Restrict access;
* Remove features

without prior notice when necessary.

We are not liable for losses resulting from temporary interruptions or service unavailability.

 

14. Intellectual Property Rights

All content available on the Site, including but not limited to:

Website design and layout
Product photography and videos
Logos, trademarks, and branding
Product descriptions and written content
Graphics, icons, and digital materials
Software, code, and Site functionality

(collectively, the “Content”) is owned by or licensed to Shalami Jewelry LLC and protected by applicable intellectual property and copyright laws.

Unless expressly permitted in writing, you may not:

Copy or reproduce Site content
Modify or republish materials
Distribute or commercially exploit Content
Use our branding, trademarks, or imagery
Create derivative works based on Site materials

Limited personal use of the Site is permitted solely for browsing and shopping purposes.

No ownership rights are transferred through use of the Site.

15. License to Use the Site

Subject to compliance with these Terms, Shalami Jewelry grants you a limited, revocable, non-exclusive, and non-transferable license to access and use the Site for lawful personal shopping and informational purposes.

This license does not permit:

Commercial resale of Site content
Unauthorized scraping or data extraction
Competitive use of Site materials
Automated access without authorization

We reserve all rights not expressly granted.

16. User Reviews and Customer Content

The Site may allow users to submit:

Product reviews
Ratings
Photos
Testimonials
Comments
Wishlist activity or other user-generated content

By submitting content, you confirm that:

The content is truthful and based on genuine experience;
You own or control rights necessary to share the content;
The content does not violate laws or third-party rights;
The content is not defamatory, abusive, or misleading.

Reviews should remain respectful and relevant.

We may, at our discretion:

Approve or reject reviews
Edit formatting or categorization
Remove content violating these Terms
Disable abusive or fraudulent submissions

Publication of reviews does not imply endorsement by Shalami Jewelry.

17. User Contributions and Content License

When you upload, post, submit, or otherwise share content through the Site (“User Content”), you retain ownership of your materials.

However, by sharing User Content, you grant Shalami Jewelry a worldwide, royalty-free, transferable, and non-exclusive license to:

Display
Reproduce
Publish
Store
Adapt
Promote
Distribute

such content for purposes connected with operating, promoting, and improving the Site and our business.

This may include use across:

Website pages
Social media
Marketing campaigns
Promotional materials
Customer showcases

You represent that any content submitted does not infringe the rights of others.

We assume no responsibility for User Content submitted by users.

18. Wishlist and Account Features

The Site may provide customer tools such as:

Wishlists
Saved products
Favorites
Shopping history
Account dashboards

These features are offered for convenience only.

We do not guarantee:

Permanent storage
Continuous availability
Preservation of saved account information

We reserve the right to modify or discontinue account features without liability.

19. Prohibited Activities

You agree to use the Site lawfully and responsibly.

You may not engage in activities that interfere with Site integrity, business operations, or the experience of other users.

Prohibited conduct includes, without limitation:

Unauthorized Access
Attempting to bypass security systems
Gaining unauthorized access to servers or accounts
Circumventing restrictions or protections
Automated Activity
Bots or scraping tools
Data mining or extraction systems
Unauthorized scripts or crawlers
Fraud and Misrepresentation
False account creation
Fake identities or impersonation
Fraudulent purchases or payment activity
Harmful Conduct
Uploading viruses or malicious code
Introducing malware or harmful software
Interfering with Site performance
Abuse of Services
Harassing employees or users
Submitting false claims or complaints
Disrupting Site operations
Unauthorized Commercial Use

You may not use the Site:

To compete with Shalami Jewelry
For unauthorized resale activities
To advertise unrelated goods or services
For commercial exploitation without approval

Violation of these Terms may result in:

Suspension of access
Account termination
Order cancellation
Legal action where appropriate
20. Social Media and Third-Party Accounts

The Site may permit integration with third-party platforms or social media accounts.

By linking such accounts, you authorize us to access information permitted under the settings and policies of those platforms.

You acknowledge that:

Third-party services operate independently;
Their privacy and usage policies apply;
We are not responsible for their practices or availability.

Connections may be removed or disabled at any time.

21. Third-Party Links and Services

Our Site may include links or integrations involving:

Social media platforms
Payment providers
Shipping partners
Advertising services
External websites or applications

These third-party services are provided for convenience.

Shalami Jewelry does not control and is not responsible for:

External content
Third-party policies
Security practices
Availability or accuracy

Use of third-party services occurs at your own discretion and subject to their own terms.

22. Feedback and Suggestions

If you provide feedback, suggestions, recommendations, or ideas relating to the Site or our products (“Feedback”), you acknowledge that:

Feedback is voluntary;
It may be used by us without restriction;
No compensation or ownership rights are owed.

This helps us improve customer experience and Site functionality.

23. Copyright and Intellectual Property Complaints

Shalami Jewelry respects intellectual property rights.

If you believe content appearing on the Site infringes your copyright or other protected rights, please contact us with:

Identification of the protected work
Description of the allegedly infringing material
Contact information
Supporting documentation or ownership proof

We may investigate and remove content where appropriate.

24. Site Management and Moderation

To protect customers and maintain Site integrity, we reserve the right to:

Monitor Site activity
Review submissions and reviews
Restrict access
Remove problematic content
Investigate misuse
Enforce these Terms

We are not obligated to monitor every interaction or submission but may do so where necessary for safety, legal compliance, or business protection.

 

25. Privacy and Data Protection

Your privacy matters to us.

By using the Site, you acknowledge that Shalami Jewelry may collect, process, and store certain information necessary to:

Operate the Site
Process purchases and payments
Provide customer support
Improve services and user experience
Prevent fraud and security risks
Deliver marketing communications where consent is provided

Information collected may include:

Account details
Contact information
Shipping and billing information
Order history
Device and browsing information
Communication preferences

We implement reasonable security measures to protect your information, though no online system can guarantee absolute security.

Use of the Site is also governed by our Privacy Policy.

26. Marketing Communications and Consent

By opting into our email or SMS communications, you consent to receive promotional and transactional messages from Shalami Jewelry.

These communications may include:

Order confirmations
Shipping updates
Product launches
Exclusive promotions
Marketing campaigns
Loyalty or membership offers

Consent may be withdrawn at any time by:

Clicking unsubscribe links
Adjusting account settings
Contacting our support team

Message and carrier charges may apply for SMS communications.

Withdrawal of consent does not affect transactional communications relating to purchases or account management.

27. Site Security and User Responsibility

While we employ commercially reasonable safeguards to protect the Site and user information, you are responsible for maintaining the security of your account and devices.

You agree to:

Protect login credentials
Use secure passwords
Notify us of unauthorized activity
Avoid sharing account access

We are not responsible for losses arising from compromised credentials caused by user negligence or third-party actions beyond our control.

28. Disclaimer of Warranties

The Site and all products, services, and content are provided on an “as available” and “as is” basis.

To the maximum extent permitted by applicable law, Shalami Jewelry disclaims all warranties and representations, whether express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Accuracy or reliability
Non-infringement
Availability or uninterrupted operation

We do not guarantee that:

The Site will be error-free;
Content will always be current or complete;
Services will be uninterrupted;
Technical defects or viruses will never occur.

Use of the Site remains at your own risk.

29. Product and Service Disclaimer

Jewelry and related products may vary slightly due to:

Handmade characteristics
Material variation
Manufacturing tolerances
Lighting and photography differences
Device display settings

Product imagery is intended for reference and may not perfectly reflect actual appearance.

Customers are encouraged to review product specifications carefully before purchasing.

30. Limitation of Liability

To the fullest extent permitted by law, Shalami Jewelry LLC and its affiliates, officers, employees, and partners shall not be liable for any:

Indirect damages
Incidental losses
Consequential damages
Business interruption
Lost profits or revenue
Data loss
Emotional distress
Special or punitive damages

arising from:

Site use
Product purchases
Service interruptions
Third-party actions
Technical failures

Our total liability for any claim shall not exceed the amount paid by you to Shalami Jewelry relating to the applicable transaction, unless otherwise required by law.

Certain jurisdictions may provide additional rights or restrict liability limitations.

31. Indemnification

You agree to defend, indemnify, and hold harmless Shalami Jewelry LLC and its affiliates, employees, contractors, and partners from claims, losses, damages, liabilities, or expenses arising from:

Your use of the Site
Violation of these Terms
Fraudulent or unlawful activity
User Content you submit
Violation of third-party rights

This includes reasonable legal and professional expenses where permitted by law.

32. Site Availability and Interruptions

We may occasionally:

Perform maintenance
Upgrade systems
Modify features
Restrict functionality
Suspend portions of the Site

We do not guarantee uninterrupted availability.

Temporary downtime or interruptions may occur due to:

Maintenance
Cybersecurity events
Network disruptions
Third-party service failures
Circumstances beyond our reasonable control

We are not liable for losses caused by such interruptions.

33. Modification of Services and Terms

We reserve the right to:

Update Site content
Modify features
Change pricing
Revise policies
Amend these Terms

Changes become effective upon publication unless otherwise stated.

Continued use of the Site following updates constitutes acceptance of revised Terms.

Users are encouraged to review this page periodically.

34. Suspension and Termination

We may suspend or terminate access to the Site or your account, without prior notice where permitted, if we reasonably believe that:

These Terms have been violated;
Fraud or misuse has occurred;
Site security is threatened;
Required legal compliance necessitates action.

Termination may include:

Account suspension
Removal of User Content
Cancellation of access privileges

Obligations intended to survive termination shall remain effective.

35. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of Jordan.

Any dispute, claim, or controversy arising from or relating to these Terms or use of the Site shall be subject to the jurisdiction of the competent courts of Jordan, unless otherwise required by applicable consumer protection laws.

Nothing in these Terms limits rights that may be granted to consumers under mandatory local law.

36. Dispute Resolution

We encourage customers to contact us first to resolve concerns informally and efficiently.

Most issues involving:

Orders
Shipping
Product concerns
Billing questions
Account access

can be resolved through customer support.

Where informal resolution is unsuccessful, disputes may proceed according to applicable law and jurisdiction.

37. Accessibility Commitment

Shalami Jewelry is committed to maintaining an inclusive and accessible digital experience.

We continuously seek to improve usability and accessibility for all visitors, including individuals using assistive technologies.

If you experience difficulty accessing any part of the Site or have suggestions for improvement, please contact us.

38. Miscellaneous

These Terms, together with our related policies, constitute the complete agreement between you and Shalami Jewelry regarding use of the Site.

If any provision is determined unenforceable or invalid, remaining provisions shall continue in effect.

Our failure to enforce any right or provision shall not constitute a waiver of that right.

We may assign or transfer our rights and obligations under these Terms where permitted by law.

No partnership, agency, employment, or joint venture relationship is created through use of the Site.

39. Contact Information

For questions regarding these Terms or our services, please contact:

Shalami Jewelry LLC
Customer Support Department
Address: [Business Address Placeholder]
Email: [Support Email Placeholder]
Phone / WhatsApp: [Optional Placeholder]

Effective Date

Terms of Use Last Updated: May 2026

Your continued use of the Site confirms your acceptance of these Terms.